Terms and Conditions

Who we are

This website, draw.olgashmatova.com, is operated by individual entrepreneur OLGA SHMATOVA (identification number 306549900), 3 Aleqsandre Aladashvilis Qucha, Tbilisi 0103, Georgia (the "Seller", "we"). Contact: hello@olgashmatova.com.

What we sell

We sell electronic books (e-books) in EPUB format, delivered as a download immediately after payment. The product page states what each purchase includes. No physical goods are shipped.

Orders and payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Prices are shown on the product page. Taxes, where applicable, are calculated by Paddle at checkout. Paddle does not accept cards issued in countries under its restrictions, including Russia and Belarus.

Delivery

After a successful payment you are redirected to a page from which the book can be downloaded. If the download fails or the page was closed too early, write to hello@olgashmatova.com from the email address used for payment and we will send you the link.

License

A purchase grants you a personal, non-transferable license to read the book on your own devices. The book and all its images are © Olga Shmatova and may not be copied, shared, resold or published, in whole or in part.

Refunds

See our Refund Policy.

Free practice sheets

Practice sheets offered on this website are free for personal and educational, non-commercial use. They may be printed as many times as you like. They may not be sold or redistributed.

Disclaimer

Drawing books and tutorials are educational. Results vary by individual practice.

Changes

We may update these terms. The version published on this page applies to orders placed after its effective date.

Условия продажи (перевод для справки)